Privacy Policy

1. Who We Are

YARB Industries LLC, doing business as Unfinished-Work ("Unfinished-Work," "we," "us," or "our"), operates the Unfinished-Work iPhone application and this website (together, the "Service").

Operator: Christopher G. Bray
Privacy contact: privacy@unfinished-work.com
Website: https://unfinished-work.com

This Privacy Policy describes what personal information we collect, how we use it, who we share it with, and your choices. It applies to users in the United States. By using the Service, you agree to this policy and our Terms of Service.

2. Information We Collect

2.1 Information you provide

• Account data: Name, email address, username, date of birth (for age eligibility), profile photo, banner, bio, and optional profile location text you enter
• Projects & tasks: Project titles, descriptions, goals, tasks, and related content you create
• Social content: Posts, comments, likes, and follows when you use social features
• AI interactions: Prompts, chat messages, uploaded photos/documents/links, and project context sent to Sage Nav and other AI tools
• Support communications: Emails and feedback you send us
• Subscription status: Plan tier and credit usage (payments are processed by Apple; we do not receive your full payment card number)

2.2 Information collected automatically

• Device & app data: Device type, operating system version, app version, and identifiers needed to operate the Service (for example, Firebase authentication tokens)
• Log & security data: IP address, timestamps, and error information processed through our hosting providers for security and troubleshooting
• Website cookies/analytics: If you accept cookies on this website, we use Google Analytics to understand page visits. See our Cookie Policy. The iPhone app does not use Google Analytics.

2.3 What we do not collect

• We do not collect precise GPS location from your device
• We do not collect Face ID, Touch ID, or other biometric data
• We do not allow accounts for users under 18

2.4 Photos and optional location metadata

If you upload photos, iOS may grant access to photo library location metadata (EXIF) depending on your device permissions. We use photos only to provide the features you request (posts, AI analysis). We do not use photo location metadata for advertising.

2.5 Third-party sign-in

You may create an account with email and password, Sign in with Apple, Google, or GitHub. When you use a third-party provider, we receive basic profile information (such as name and email) according to your settings with that provider.

• Sign in with Apple is offered when other social sign-in options are available, as required by Apple platform guidelines
• Apple may provide a private relay email address instead of your personal email
• Date of birth is required in the app on all signup paths (email, Apple, Google, and GitHub) before you receive full access. Users under 18 cannot create or use accounts
• At registration you must accept our Terms of Service and this Privacy Policy

3. How We Use Information

• Provide and operate the app: projects, tasks, AI coach, social feed, subscriptions, and credits
• Authenticate accounts and prevent fraud and abuse
• Process AI requests through our servers and third-party AI providers
• Respond to support requests and enforce our Terms and Community Guidelines
• Comply with law and protect users' safety

We do not use your content to train our own AI models. We send data to third-party AI providers (such as OpenAI) only to generate responses for your requests, under their API terms. We do not sell your personal information.

4. AI Processing (Sage Nav)

Sage Nav and related AI tools are artificial intelligence, not human. They are for project planning and creative assistance only — not medical, mental health, legal, or financial advice.

• Your project context and messages may be sent to OpenAI and other subprocessors to generate responses
• We store AI conversation history in Firebase to provide continuity across sessions, subject to retention limits below
• We apply automated safety checks on AI inputs and outputs where technically feasible
• Our crisis prevention approach for AI features is described in our AI Safety & Crisis Protocol

Retention: AI interaction data is retained for up to 30 days, then deleted or anonymized unless you delete it sooner or close your account. You may request earlier deletion at privacy@unfinished-work.com.

5. Social Features & User-Generated Content

Unfinished-Work includes optional social features: public or private posts, follows, likes, comments, and profile discovery.

• Public posts are visible to other users and may appear in feeds and search
• Private posts are visible only to you
• You retain ownership of your content; you grant us a license to host and display it as needed to operate the Service (see Terms)
• We may remove content that violates our Community Guidelines

Reporting, blocking, and safety

In the iPhone app:

1. Report a post — use the post's report/flag action and choose a reason (spam, harassment, inappropriate content, or other)
2. Report a comment — tap the flag icon on the comment
3. Report or block a user — open their profile → ⋯ menu → Report or Block
4. Blocked users — their content is hidden from your feed and interactions
5. Community Guidelines — linked in Settings and in the comments UI

By email (backup): Contact support@unfinished-work.com with subject Content Report. Include the username, post or comment description, and reason.

What we do after a report: We review reports within a reasonable time. We may remove content, warn the user, suspend the account, or permanently ban repeat or severe violations. To appeal a moderation decision, reply to our email within 14 days.

6. How We Share Information

We do not sell or share personal information for cross-context behavioral advertising.

We share information only with:

• Service providers that help us operate the Service (see Subprocessors below)
• Other users, when you choose to make content public or interact socially
• Apple, for App Store subscriptions and refunds (under Apple's policies)
• Law enforcement or regulators, when required by valid legal process or to protect safety
• Successors, if our business is merged or acquired (with notice where required)

Subprocessors (current)

• Google Firebase — authentication, database, storage, cloud functions
• OpenAI — AI text, vision, analysis, and image generation (inference only; we do not use your content to train our own models)
• Apple — Sign in with Apple and App Store subscription billing
• SerpAPI — live product and shopping search results when you use those AI features
• Vercel — website hosting
• Google Analytics — website usage only if you accept cookies on this site; the iPhone app does not use Google Analytics

7. Data Security

We use industry-standard measures including encrypted connections (HTTPS/TLS), Firebase security rules, and secure credential storage on device. No method of transmission or storage is 100% secure. If you believe your account is compromised, contact us immediately.

8. Your Rights & Choices

8.1 Access, correction, export, deletion

Email privacy@unfinished-work.com with subject Data Request. Include your account email or username. We respond within 45 days where required by law.

• Export: Available in the app under Privacy Settings, or by email request to privacy@unfinished-work.com
• Delete account: Settings → Delete Account in the app removes your associated user data. You may also email privacy@unfinished-work.com with subject Account Deletion

After deletion, we remove personal data within 30 days except where retention is required by law (for example, billing records).

8.2 California residents (CCPA/CPRA)

California residents have the right to know, access, delete, and correct personal information, and to opt out of sale/sharing. We do not sell or share personal information as defined by California law. To exercise rights, email privacy@unfinished-work.com. We will not discriminate against you for exercising these rights.

8.3 Other state privacy laws

Residents of Virginia, Colorado, Connecticut, Utah, Texas, Oregon, and other states with comprehensive privacy laws may have similar rights. Contact us at the email above to exercise applicable rights.

9. Age Requirements

18+ only: Unfinished-Work is intended for users who are at least 18 years old. We do not allow accounts for users under 18.

Age verification: Date of birth is required on all account creation paths — email, Sign in with Apple, Google, and GitHub. If you are under 18, you cannot create an account. We terminate accounts if we learn a user is under 18.

COPPA: We do not target the Service to children. The Service is not directed to anyone under 18. We comply with the Children's Online Privacy Protection Act (COPPA) and do not knowingly collect personal information from children under 13.

App Store age rating: The iPhone app is listed at 17+ in App Store Connect (Apple's highest category). Account creation in the app requires users to be 18+.

Parents or guardians may contact privacy@unfinished-work.com with subject Parent Account Request to request termination of an account for someone under 18.

10. Data Retention

• Account & project data: Retained while your account is active
• AI interactions: Up to 30 days, then deleted unless you request earlier deletion
• Public posts: Retained until you delete them or delete your account
• Support emails: Retained as needed for support and legal compliance

11. International Users

The Service is operated from the United States. If you access the Service from outside the U.S., your information may be processed in the United States where laws may differ from your jurisdiction.

12. Changes to This Policy

We may update this Privacy Policy. We will post the new date at the top of this page and, for material changes, provide notice in the app or by email where appropriate.

13. Contact Us

Privacy: privacy@unfinished-work.com
Support: support@unfinished-work.com
Mail: YARB Industries LLC, dba Unfinished-Work, Petaluma, CA, USA

Related policies: Terms of Service · Community Guidelines · AI Safety · Cookie Policy