Effective date: July 16, 2026 · Last updated: July 16, 2026
PLEASE READ THESE TERMS CAREFULLY. IF YOU LIVE IN THE UNITED STATES, SECTION 22 CONTAINS A BINDING INDIVIDUAL ARBITRATION AGREEMENT AND A CLASS-ACTION WAIVER THAT AFFECT HOW DISPUTES BETWEEN YOU AND US ARE RESOLVED, INCLUDING YOUR RIGHT TO GO TO COURT AND TO PARTICIPATE IN A CLASS ACTION. YOU MAY OPT OUT OF ARBITRATION WITHIN 30 DAYS AS DESCRIBED IN SECTION 22.5.
These Terms of Service ("Terms") are a legally binding agreement between you ("you," "User") and YARB Industries LLC, a California limited liability company doing business as Unfinished Work (also styled "Unfinished-Work" and "UnfinishedWork") ("Unfinished Work," "the Company," "we," "us," or "our"). "Services" means the Unfinished Work platform, websites (including unfinished-work.com), iPhone application, and related services.
By creating an account, or by accessing or using the Services on or after the Effective date, you agree to these Terms and to our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Services. These Terms are the entire agreement between you and the Company regarding the Services and replace any prior understandings on that subject.
"Beta Features" — any feature, tool, or program identified as experimental, preview, pilot, alpha, beta, or early-access, or offered without a commitment to continued availability.
"Community Participation" — submitting proposals, arguments, votes, comments, or other input regarding governance or public-benefit priorities.
"Contributions" — any content, proposal, code, project, text, image, or other material you submit, upload, or make available through the Services.
"Mission Activities" — expenditures, allocations, and operational decisions the Company makes in furtherance of its public-benefit mission, including directing profits toward public-benefit causes.
The Services are intended only for adults. You must be at least 18 years old and the age of majority where you live to create an account or use the Services. By using the Services, you represent and warrant that you are at least 18, that you have the legal capacity to enter into these Terms, and that you are not barred from using the Services under any applicable law.
The Services are not directed to, and may not be used by, anyone under 18. The Company does not knowingly collect personal information from anyone under 18 (and never from children under 13). If the Company learns that it has collected personal information from a person under 18, it will take reasonable steps to delete that information and terminate the account. If you believe a minor has provided personal information, contact the Company at the address in Section 35.
App Store age rating: The iPhone app may be listed at 17+ in App Store Connect. Account creation in the app requires users to be 18+.
To use certain features, you must create an account using email and password, Sign in with Apple, Google, or GitHub, and provide accurate, current information — including your date of birth for age verification on all signup paths. At registration you agree to these Terms and our Privacy Policy. Links to both documents are shown on login, registration, and subscription purchase screens in the app.
You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify the Company promptly of any unauthorized use at support@unfinished-work.com. The Company may refuse, suspend, or terminate accounts at its discretion, including for the reasons described in these Terms.
You may delete your account at any time in the app under Settings → Delete Account. Deletion removes your associated user data as described in our Privacy Policy. You may also email privacy@unfinished-work.com with subject Account Deletion.
The Company may add, change, suspend, geo-restrict, or discontinue any part of the Services at any time, with or without notice. The Company does not guarantee that the Services will be available, uninterrupted, or error-free.
Unfinished-Work includes AI coaching (Sage Nav), project tools, optional social features (posts, follows, likes, comments), and credit-based subscriptions. Social features are subject to our Community Guidelines.
You agree not to, and not to help or permit others to:
All Contributions must comply with our Community Guidelines. Users can report posts and comments in the app, block abusive users from profile menus, and email support@unfinished-work.com with subject Content Report. The Company may investigate and take action, including removing content and suspending or terminating accounts, for any violation.
In addition to Section 5, you agree not to:
The Company may suspend, restrict, or terminate accounts involved in manipulation, fraud, or abuse, without notice and without liability, in its sole discretion.
You retain ownership of your Contributions. By submitting a Contribution, you grant the Company a worldwide, non-exclusive, royalty-free, transferable, and sublicensable license to host, store, reproduce, modify, adapt, publish, translate, publicly display and perform, and distribute that Contribution, in whole or in part, in connection with operating, developing, and promoting the Services. This license continues for Contributions that others have shared or that remain in backups or caches after removal.
You represent and warrant that you own or have the rights necessary to grant this license, and that your Contributions do not violate any law or third-party right. The Company is not obligated to store or display your Contributions and may remove them at its discretion.
The Services, and all software, text, graphics, and other content the Company provides (excluding your Contributions), are owned by the Company or its licensors and are protected by intellectual-property laws. Subject to these Terms, the Company grants you a limited, revocable, non-exclusive, non-transferable license to use the Services for their intended purpose. "Unfinished Work," "Unfinished-Work," "UnfinishedWork," "YARB Industries," and related names and logos are trademarks of the Company; these Terms grant you no right to use them.
If you send the Company suggestions or feedback, you grant the Company a perpetual, irrevocable, worldwide, royalty-free license to use it for any purpose without obligation or compensation to you.
Some features are Beta Features, including but not limited to AI-generated recommendations and outputs, community governance systems, public-benefit allocation systems, verification and identity systems, and creator incentive programs. Beta Features are provided on an "AS IS" and "AS AVAILABLE" basis, may contain errors, and may be changed, paused, limited, or removed at any time based on technical limitations, legal requirements, security concerns, financial sustainability, user feedback, or the Company's sole discretion.
You use Beta Features voluntarily and at your own risk. To the maximum extent permitted by law, the Company disclaims all liability arising from your use of Beta Features.
Sage Nav and related AI features are artificial intelligence, not human coaches, therapists, doctors, or lawyers. AI-generated outputs may be inaccurate, incomplete, or unsuitable for your purposes. You are responsible for independently reviewing and verifying any AI output before relying on it, and you must not rely on AI output as legal, financial, medical, mental health, or other professional advice.
When you use AI features, your project context and messages may be processed by our servers and third-party providers (including OpenAI) to generate responses. We do not use your content to train our own models. AI features consume credits from your monthly pool per your plan. See our AI Safety & Crisis Protocol and Privacy Policy for safety measures and retention details.
Unfinished Work's mission is to create public benefit. Rather than distributing profits to users, the Company intends to direct profits toward public-benefit causes and Mission Activities, in its discretion. You acknowledge and agree that:
No investment; no financial return; no ownership. Using the Services — including any Community Participation or creator incentive program — is not an investment and does not give you any equity, ownership, security, profit interest, dividend, or right to any financial return. You do not earn a share of the Company's profits by using the platform. Any reward, credit, or payment the Company may choose to provide is discretionary unless a separate written agreement expressly provides otherwise, is not guaranteed in amount or frequency, and may be changed, reduced, suspended, or discontinued at any time.
You may submit proposals and arguments regarding public-benefit priorities and governance. You acknowledge and agree that:
Community Participation and use of the Services do not create, and you agree not to assert, any ownership, equity, or shareholder right; employment, partnership, joint venture, or agency relationship; fiduciary duty; or trust or beneficiary relationship — unless expressly established by a separate written agreement signed by an authorized representative of the Company. Your relationship to the Company is that of an independent user of the Services.
You are solely responsible for your own decisions and their consequences; your Contributions and compliance with these Terms and applicable law; projects you create and obligations you undertake with third parties; and actions you take based on AI-generated or platform-generated information. The Company provides tools and assistance but does not guarantee completion, success, funding, audience, or any specific outcome.
The Services may link to or integrate third-party sites, products, or services the Company does not control (including Google, GitHub, Apple Sign in, OpenAI, and the Apple App Store). The Company is not responsible for third-party content or practices, and your use of them is governed by their terms. Links and integrations are not endorsements.
The Services include a free tier and optional paid subscriptions processed through the Apple App Store.
Free accounts receive 200 credits per month and may use AI chat and project tools. AI image generation is not available on the free tier.
Paid plans use credit-based pricing. Each month you receive a pool of credits; chatting and project tools use a few credits at a time, and creating an image uses more. There is no unlimited AI usage.
Monthly plans: Pro ($4.99/month, 2,000 credits), Pro+ ($9.99/month, 4,000 credits), Ultra ($19.99/month, 8,000 credits).
Yearly plans (save ~17%): Pro ($49.99/year), Pro+ ($99.99/year), Ultra ($199.99/year) — same monthly credit pools as monthly plans.
Subscriptions automatically renew unless cancelled through your Apple ID subscription settings (Settings → Apple ID → Subscriptions → Unfinished-Work). Credits reset monthly and do not roll over. Use Restore Purchases on the in-app plan screen if your subscription or credits do not appear after purchase. Refunds are subject to Apple's policies. Contact Apple for billing receipts; contact support@unfinished-work.com for product support.
Prices may change with notice as required by law and App Store policies. Taxes may apply where required.
The Company respects intellectual-property rights and responds to notices of alleged infringement under the U.S. Digital Millennium Copyright Act. To submit a notice, contact the Company's designated agent with the information required by 17 U.S.C. § 512:
DMCA Agent: Christopher G. Bray
Email: dmca@unfinished-work.com
Mail: YARB Industries LLC, dba Unfinished-Work, Petaluma, CA, USA
The Company may remove allegedly infringing content and terminate repeat infringers.
You may stop using the Services and close your account at any time under Settings → Delete Account in the app, or by contacting privacy@unfinished-work.com. The Company may suspend or terminate your access at any time, with or without notice, for any reason, including violation of these Terms. On termination, your right to use the Services ends. Sections that by their nature should survive — including Contributions license, intellectual property, disclaimers, limitation of liability, indemnification, dispute resolution, and governing law — survive termination.
Laws vary by jurisdiction and change over time, and the Company makes no representation that the Services or any feature are lawful, available, or appropriate for use in any particular location. You are responsible for complying with laws that apply to you and for determining whether your use is permitted where you are located. The Company may modify, suspend, geo-restrict, or discontinue any feature to comply with legal obligations or manage legal risk, without liability to you.
Non-waivable rights. Nothing in these Terms limits any right, warranty, guarantee, or remedy that cannot lawfully be limited under the law that applies to you (including mandatory consumer-protection law). Any provision that would otherwise be unenforceable applies only to the maximum extent permitted by law.
The Company will make commercially reasonable, good-faith efforts to protect users, maintain transparent policies, correct errors it discovers, and improve its systems. The Company is operated by people and automated systems that may make mistakes despite reasonable efforts. A statement of intent, aspiration, or commitment in these Terms is not a warranty or guarantee unless expressly stated as such. Statements about the Company's mission, plans, roadmaps, or potential future features are forward-looking and are not promises; you agree you are not relying on any statement not expressly set out as a binding commitment in these Terms or a separate signed agreement.
PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS.
Before starting arbitration or any formal proceeding, contact the Company at support@unfinished-work.com with (a) your name and contact information, (b) the facts giving rise to the dispute, and (c) the relief you seek. The parties will attempt in good faith to resolve the dispute informally for 30 days after the notice is received. This is a condition precedent to arbitration, except that either party may bring a qualifying claim in small-claims court at any time.
Except for the small-claims exception in Section 22.4 and any claim that cannot be arbitrated under applicable law, you and the Company agree that any dispute arising out of or relating to these Terms or the Services will be resolved by final and binding individual arbitration, rather than in court. The Federal Arbitration Act governs this Section. Arbitration will be administered by the American Arbitration Association (AAA) under its then-current consumer arbitration rules, and may be conducted by phone, video, or written submissions where the rules permit. Judgment on the award may be entered in any court of competent jurisdiction.
YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, REPRESENTATIVE, OR MASS PROCEEDING. The arbitrator may not consolidate more than one person's claims or preside over any class or representative proceeding unless both parties agree in writing.
Either party may bring an individual claim in small-claims court if it qualifies and remains there. This does not require the informal-resolution step in Section 22.1.
You may opt out of this arbitration agreement (Sections 22.2–22.3) by sending written notice to privacy@unfinished-work.com or by mail to YARB Industries LLC, dba Unfinished-Work, Petaluma, CA, USA, within 30 days after you first accept these Terms, stating your name, your account email, and a clear statement that you want to opt out of arbitration. If you opt out, the rest of these Terms — including Section 23 — still applies.
If 25 or more similar arbitration demands are submitted by or with the assistance of the same or coordinated counsel, the arbitration provider's mass-arbitration or supplementary rules (if any) will apply to those demands.
If the class-action waiver in Section 22.3 is found unenforceable as to a particular claim, that claim (and only that claim) will proceed in court under Section 23, while all other claims remain in arbitration. Any other unenforceable part of this Section will be severed and the remainder will continue to apply.
These Terms and any dispute arising out of or relating to them or the Services are governed by the laws of the State of California, without regard to conflict-of-laws rules, except that the Federal Arbitration Act governs Section 22 and except where mandatory local law of your residence applies. For any dispute not subject to arbitration, you and the Company consent to the exclusive jurisdiction and venue of the state and federal courts located in Sonoma County, California, to the extent permitted by law.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES, INCLUDING ALL BETA FEATURES AND AI OUTPUTS, ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. THE COMPANY AND ITS AFFILIATES, LICENSORS, AND SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, AND NON-INFRINGEMENT. The Company does not warrant that the Services will be uninterrupted, secure, error-free, or that any content or output will be accurate or suitable for your purposes. Some jurisdictions do not allow certain exclusions, so some may not apply to you.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY AND ITS AFFILIATES, AND THEIR OFFICERS, MEMBERS, MANAGERS, EMPLOYEES, AGENTS, AND SUPPLIERS, WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR FUNDING, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES, UNDER ANY THEORY OF LIABILITY, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY'S TOTAL AGGREGATE LIABILITY WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID THE COMPANY FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
These limitations form an essential basis of the agreement. Some jurisdictions do not allow certain limitations, so some may not apply to you. Nothing here limits liability that cannot lawfully be limited (for example, fraud, gross negligence, willful misconduct, or death or personal injury caused by negligence where non-excludable).
To the maximum extent permitted by law, you will defend, indemnify, and hold harmless the Company and its affiliates and their officers, members, managers, employees, and agents from any third-party claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to (a) your Contributions, (b) your use or misuse of the Services, (c) your violation of these Terms or applicable law, or (d) your violation of any third-party right. The Company may assume exclusive defense and control of any indemnified matter, and you agree to cooperate.
To the extent permitted by law, any claim arising out of or relating to these Terms or the Services must be filed within one (1) year after it arose; otherwise it is permanently barred. This does not apply where a shorter or non-modifiable limitation period is required by law.
The Company is not liable for any delay or failure to perform resulting from causes beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, power or network failures, third-party service or infrastructure failures, cyberattacks, changes in law, or government action.
If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect, and the unenforceable provision will be modified or interpreted to the minimum extent necessary to make it enforceable while achieving its intended purpose as closely as legally possible. If it cannot be modified, it will be severed and the remainder will continue.
The Company's failure to enforce any provision is not a waiver of its right to enforce it later. A waiver is effective only if in writing and signed by an authorized representative of the Company, and applies only to the specific instance stated.
You may not assign or transfer these Terms without the Company's prior written consent. The Company may assign these Terms, in whole or in part, without restriction, including in a merger, acquisition, reorganization, or sale of assets. These Terms bind and benefit the parties and their permitted successors and assigns.
You consent to receive communications from the Company electronically, including by email or through the Services, and agree that electronic communications satisfy any legal requirement that a communication be in writing.
The Company may update these Terms from time to time. Material changes will be communicated by posting the updated Terms with a new "Last updated" date on this page and, where appropriate, by in-app or email notice. Your continued use of the Services after changes take effect constitutes acceptance, except where additional consent is required by law.
Except for the limited rights expressly granted to you, the Company reserves all rights, and reserves the right to adapt its systems, policies, features, and governance procedures as it deems necessary to maintain legal compliance, user safety, platform security, financial sustainability, and its long-term mission. No rights are granted by implication or estoppel.
Questions or legal notices under these Terms should be sent to:
YARB Industries LLC (d/b/a Unfinished Work)
Petaluma, CA, USA
General support: support@unfinished-work.com
Legal / privacy notices: privacy@unfinished-work.com
DMCA: dmca@unfinished-work.com